Description

You know you need to talk. You’ve been putting off the conversation for days, perhaps even weeks. Sound familiar? Leading difficult conversations are a part of life, and certainly a part of work. As tempting as it is to avoid them, the consequences of conflict avoidance can be devastating to individual relationships and organizational culture. This is only compounded in the current virtual work environment where having those conversations is more complex and easier to avoid than ever. If you’re stuck in a loop of “duck and cover” at work, it may be time to tackle conflict avoidance once and for all. This targeted workshop will give you the tools you need to navigate your toughest conversations, both in-person and online.  You will learn how to Begin a tough conversation (online or in-person), Assess what is making the conversation difficult, Zero in on an achievable outcome and Clearly express your needs and respond to the needs of others.  Breakfast is included with registration.